Terms of Use
Legal

Terms of Use

Last updated: January 7, 2024

These Terms define your rights, responsibilities, and conditions for using CHDNLR’s platform and services.

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These Terms of Use ("Terms") were last updated on January 7, 2024.

Please review these Terms carefully as they serve as an enforceable contract between us and contain important information about your legal rights, remedies, and obligations.

IF YOU LIVE IN INDIA, BY AGREEING TO THESE TERMS, YOU AGREE TO RESOLVE ALL DISPUTES WITH CHDNLR IN SMALL CLAIMS COURT OR THROUGH BINDING INDIVIDUAL ARBITRATION ONLY, AND YOU WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS ACTIONS AND TO HAVE CLAIMS DECIDED BY A JUDICIAL BODY, AS EXPLAINED IN THE DISPUTE RESOLUTION SECTION.

CHDNLR’s mission is to improve lives through learning. We enable anyone anywhere to access educational content to learn (students). We consider our marketplace model the best way to offer valuable educational content to our users. We need rules to keep our platform and services safe for you, us, and our student and members community.

These Terms apply to all your activities on the CHDNLR website, the CHDNLR mobile applications, our TV applications, our APIs, and other related services (“Services”).

We also provide details regarding our processing of personal data in our Privacy Policy.

Our website and apps cause communications about your browsing and app activities and app usage to be sent from you to third parties who provide services to CHDNLR. By using our Services, you consent to these communications.

1. Accounts

User Responsibility

You need an account for most activities on our platform. Keep your password somewhere safe, because you’re responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team. You must have reached the age of consent for online services in your country to use CHDNLR.

You need an account for most activities on our platform, including to purchase and access content or to submit content for publication. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address.

You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password.

You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.

Account Security Responsibility

You may not share your account login credentials with anyone else. You are responsible for what happens with your account and CHDNLR will not intervene in disputes between students who have shared account login credentials.

You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our team. We may request some information from you to confirm that you are indeed the owner of your account.

You can terminate your account at any time. Check our Privacy Policy to see what happens when you terminate your account.

2. Content Enrollment and Lifetime Access

Access & Licensing

When you enroll in a course or other content, you get permission from us to view it via the CHDNLR Services and no other use. Don’t try to transfer or resell content in any way. We generally grant you a lifetime access license, except when we must disable the content because of legal or policy reasons or for enrollments via Subscription Plans.

In legal, more complete terms, CHDNLR grants you (as a student) a limited, non-exclusive, non-transferable permission to access and view the content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the particular content or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any content unless we give you explicit permission to do so in a written agreement signed by a CHDNLR authorized representative. This also applies to content you can access via any of our APIs.

We generally give lifetime access to our students when they enroll in a course or other content. However, we reserve the right to revoke any license to access and use any content at any point in time in the event where we decide or are obligated to disable access to the content due to legal or policy reasons, for example, if the course or other content you enrolled in is the object of a copyright complaint, or if we determine it violates our Guidelines. This lifetime access does not apply to enrollments via Subscription Plans or to add-on features and services associated with the course or other content you enroll in.

3. Payments, Credits, and Refunds

Payments & Policies

3.1 When you make a payment, you agree to use a valid payment method.

  • If you are a student located in a country where use and sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. Depending on your location, the price you see may include such taxes, or tax may be added at checkout.
  • You agree to pay the fees for content that you purchase, and you authorize us to charge your debit or credit card or process other means of payment for those fees as applied by government guidelines. CHDNLR works with payment service providers to offer you the most convenient payment methods in your country and to keep your payment information secure. We may update your payment methods using information provided by our payment service providers. Check out our Privacy Policy for more details.
  • When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within 30 days of notification from us. We reserve the right to disable access to any content for which we have not received adequate payment.

3.2 Refund and Cancellation Policy

CHDNLR, India believes in helping its customers as far as possible and has therefore a liberal cancellation policy. Under this policy:

PUBLIC - CLASSROOM & VIRTUAL TRAINING (PAID PARTICIPANT):

This will include registrant application to any of CHDNLR’s scheduled public classes, and where the registrant has already paid for the class. The below T&C would not apply to registrants. All cancellations and reschedules must be notified over email to info@chdnlr.com

  • The Annual/Life subscription fee will be refunded if Membership is not accepted.
  • In case you feel that the service received is not as shown on the site or as per your expectations, you must bring it to notice to our customer care notice by email: info@chdnlr.com respectively within 24-48 hours’ time our team will look into your request/complaint and will take it up further.
  • The Application for Membership must be made on the appropriate form and must be accompanied by a detailed CV and the payment of the fees (Entrance fees and the first year's Annual subscription or Life Membership fees, as the case may be), which shall be refundable, if membership is declined.
  • Registration fees of the programs are non-refundable. Changes in nominations are acceptable.

A )CANCELLATIONS / RESCHEDULES BY CUSTOMER

  • I. Cancellation requests received within 24 hours of registration would be offered a full refund.
  • II. Cancellation request received less than seven (7) calendar days to the training would not be offered a refund.
  • III. Cancellations 1-3days prior to class and no-shows (except for Medical or national emergency condition) would not be offered a refund and the amount would not be credited to future training.
  • IV. Reschedules received greater than ten (10) calendar days to the class would be credited to a future training date.
  • V. Reschedules received less than ten (10) days would be credited to a future training but with an additional payment of 10% (of standard fee) as reschedule charge.(except for Medical or national emergency condition).
  • VI. Registrant substitutions may be made at any time.
  • VII. Please note that if you do not notify. cancel or do not attend, you would not be offered a refund or reschedule.
  • VIII. All Refunds will be made by the same mode as the payment was made.

B) CANCELLATIONS / RESCHEDULES BY CHDNLR

  • i. CHDNLR reserves the right to cancel or reschedule a class at any time. Including but not limited to, insufficient registrations. classroom or trainer unavailability, or if the trainer could not attend due to unforeseen circumstances.
  • ii. You are advised to consult a CHDNLR Training Coordinator prior to making any travel arrangements for the training.
  • iii. CHDNLR is not liable for any direct. Indirect, consequential, or special damages that may be incurred due to a cancellation of a scheduled class, including. but not limited to cancellation penalties owing to transport at on or accommodation arrangements.
  • iv. Registrants would not be charged for the training and would be offered full credit to a future workshop or full refund as per the refund policy.
  • v. All Refunds will be made by the same mode as the payment was made.

C) CANCELLATIONS BY CUSTOMER

i. Refer to Refund and cancellation policy

D) DURING & AFTER THE CLASS

  • i. Any shortage of attendance. lack of participation, video not visible (during online classes) etc would not be offered a refunded and the amount would not be credited to a future training.
  • ii. Please note that if you do not notify, cancel, or do not attend, you will not be offered a refund or reschedule.

Please Note: Refunds may incur a 10% deduction due to bank charges applicable during the refund process.

3.4 Gift and Promotional Codes

CHDNLR or our partners may offer gift and promotional codes to students. Certain codes may be redeemed for gift or promotional credits applied to your CHDNLR account, which then may be used to purchase eligible content on our platform, subject to the terms included with your codes. Other codes may be directly redeemable for specific content. Gift and promotional credits can’t be used for purchases in our mobile or TV applications.

These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your CHDNLR account. Gift and promotional codes offered by CHDNLR may not be refunded for cash, unless otherwise specified in the terms included with your codes or as required by applicable law. Gift and promotional codes offered by a partner are subject to that partner’s refund policies. If you have multiple saved credit amounts, CHDNLR may determine which of your credits to apply to your purchase. Check out our Support Page and any terms included with your codes for more details.

4. Content and Behavior Rules

Usage & Conduct

You can only use CHDNLR for lawful purposes. You’re responsible for all the content that you post on our platform. You should keep the reviews, questions, posts, courses and other content you upload in line with our Guidelines and the law and respect the intellectual property rights of others. We can ban your account for repeated or major offenses. If you think someone is infringing your copyright on our platform, let us know.

You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.

If you are a student, the Services enable you to ask questions about the courses or other content you are enrolled in, and to post reviews of content. For certain content, we may invite you to submit content as “homework” or tests. Don’t post or submit anything that is not yours.

If we are put on notice that your course or content violates the law or the rights of others (for example, if it is established that it violates intellectual property or image rights of others, or is about an illegal activity), if we discover that your content or behavior violates our Guidelines, or if we believe your content or behavior is unlawful, inappropriate, or objectionable (for example if you impersonate someone else), we may remove your content from our platform. CHDNLR complies with copyright laws.

Enforcement & Account Actions

CHDNLR has discretion in enforcing these Terms and our Guidelines. We may restrict or terminate your permission to use our platform and Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, for fraudulent chargeback requests, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, if we suspect that you engage in fraudulent or illegal activities, or for any other reason in our sole discretion.

Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.

5. CHDNLR’s Rights to Content You Post

Content Ownership & License

You retain ownership of content you post to our platform, including your courses. We’re allowed to share your content to anyone through any media, including promoting it via advertising on other websites.

The content you post as a student’s remains yours. By posting blogs and other content, you allow CHDNLR to reuse and share it but you do not lose any ownership rights you may have over your content.

When you post content, comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize CHDNLR to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit.

In legal language, by submitting or posting content on or through the platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content (including your name and image) in any and all media or distribution methods (existing now or later developed).

This includes making your content available to other companies, organizations, or individuals who partner with CHDNLR for the syndication, broadcast, distribution, or publication of content on other media, as well as using your content for marketing purposes.

You also waive any rights of privacy, publicity, or other rights of a similar nature applicable to all these uses, to the extent permissible under applicable law.

You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you.

6. Using CHDNLR at Your Own Risk

Risk & Responsibility

Content Risk & Liability Disclaimer

By using the Services, you may be exposed to content that you consider offensive, indecent, or objectionable. CHDNLR has no responsibility to keep such content from you and no liability for your access or enrollment in any course or other content, to the extent permissible under applicable law.

This also applies to any content relating to health, wellness, and physical exercise. You acknowledge the inherent risks and dangers in the strenuous nature of these types of content, and by accessing such content you choose to assume those risks voluntarily, including risk of illness, bodily injury, disability, or death.

You assume full responsibility for the choices you make before, during, and after your access to the content.

When you interact directly with a student or a trainer, you must be careful about the types of personal information that you share. While we restrict the types of information trainers may request from students, we do not control what students and trainers do with the information they obtain from other users on the platform.

You should not share your email or other personal information about you for your safety.

When you use our Services, you will find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you.

You should also read their terms and conditions and privacy policies.

7. CHDNLR’s Rights

Platform Ownership

We own the CHDNLR platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our employees. You can’t tamper with those or use them without authorization.

All right, title, and interest in and to the CHDNLR platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services (but excluding content provided by students) are and will remain the exclusive property of CHDNLR and its licensors.

Our platforms and services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Nothing gives you a right to use the CHDNLR name or any of the CHDNLR trademarks, logos, domain names, and other distinctive brand features.

Any feedback, comments, or suggestions you may provide regarding CHDNLR or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

You may not do any of the following while accessing or using the CHDNLR platform and Services:

  • Access, tamper with, or use non-public areas of the platform (including content storage), CHDNLR’s computer systems, or the technical delivery systems of CHDNLR’s service providers.
  • Disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.
  • Copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the CHDNLR platform or Services.
  • Access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.
  • In any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as CHDNLR); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.

9. Dispute Resolution

PASTE FULL SECTION 9 HERE

10. Updating These Terms

Policy Updates

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and CHDNLR reserves the right in its sole discretion to modify and/or make changes to these Terms at any time.

If we make any material change, we will notify you using prominent means, such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective shall mean that you accept those changes.

Any revised Terms shall supersede all previous Terms.

11. How to Contact Us

The best way to get in touch with us is to contact our team. We welcome your questions, feedback, and concerns regarding our services.

info@chdnlr.comContact Support

Thanks for connecting and learning with CHDNLR.